Speed Zone Roping

Again, Parallels gives me a hard day when there CP refuses to update, and it’s vulnerability is getting websites hacked.

My current installation of plesk is an outdated 9.2.3, the objective is to upgrade it to 9.3.0

Before jumping to upgrading 9_2_3 to 9_3_0, i will first try to bring 9.2.3 to latest then upgrade to 9.3.0

The reason i need to update now is that I got complaints about hacked websites that redirected elsewhere ( Bublik.biz
that redirects in turn to searchresultsdirect ).

So I go to the Web GUI / UI and click on the update / Upgrade, i find my release and the newer release, My release is 9.2.3 and the new release is 9.3.0 so i select the first 9.2.3 and upgrade, the process fails, but not only does the upgrade fail, but web hosting also fails, when opening any website, you will get the @mail (atMail) page in place of the website.

so clicking on My Release 9.2.3 and select everything with an update, right after the update, i get an unpleasant surprise.

it added to my problems that all websites were opening atmail (@mail) and the Web GUI updater to 9.3.0 did not work, now the situation was really bad.

Websites were down (compared to a few had been hacked), and now i had to start working fast, the challenge is to have them online in 5 minutes.

To begin with, Although now you find nothing to update when you open the Web GUI to update and click on the 9.2.3 release, packages (PHP5 and QMAIL) are not really up to date, we need to do that manually.

So i had to start with

/usr/local/psa/admin/sbin/autoinstaller --select-release-id PLESK_9_2_3 --show-components 2>1 | grep upgrade

Followed by

/usr/local/psa/admin/sbin/autoinstaller  --select-release-current --upgrade-installed-components

The above are what Parallels prescribed here

kb.parallels.com/en/6360

That put a tick beside the current plesk release in the Web GUI, and websites were opening again, but did not really resolve my problems, still, i can not update to 9.3.0

Here are some of the WEB UI attempts and the command line attempts (They yield same results and error messages)

Warning! Not all packages were installed.

Please check if your system services are operable.

Please, contact product technical support.

Then, to try and do the same thing from the command line, i run the command

/usr/local/psa/admin/sbin/autoinstaller –select-release-latest –install-everything

And again, the error messages are as follows

ERROR: Unable to install the requested packages because either there is
         not enough free disk space left, or there are package dependency problems.
         Warning! Not all packages were installed.
         Please check if your system services are operable.
         Please, contact product technical support.

So what i did now was Deleted all files in /var/lib/rpm/ , followed by the command “rpm -rebuilddb” without the quotes, then I deleted PSA_9.3.0 in /root/parallels/ , followed by the command

/usr/local/psa/admin/sbin/autoinstaller --select-release-latest --install-everything

         ERROR: The MD5 checksum of the
         /root/parallels/PSA_9.3.0/dist-rpm-CentOS-5-i386/opt/vault/psa-appvault-knowledgetreeoss-3.4.5-8200820080409010953.noarch.rpm
         file does not match the value specified in the configuration file.
         Not all packages were installed.
         Please, resolve the above problem and try installing the packages again.
         If you cannot resolve the problem on your own, contact product technical support for assistance.

And there is no use re-downloading the file, it is probably a problem on parallel’s side

And since it seems Qmail send is not working, I have attempted to set the permissionsas follows just in case

chmod 2511 /var/qmail/bin/qmail-queue

Now that the complete update all does not work, i tried to update each package alone, So i begin by requesting the latest version of the base system by issuing this command on the command line

/usr/local/psa/admin/sbin/autoinstaller –select-release-latest –install-component base

A big load of text is displayed in my terminal window, but generally the plesk messages are of one of the following formats

* Downloading the file…

*warning: /root/parallels/PSA_9.3.0/update-rpm-CentOS-5-i386/SOME_FILE: Header V3 DSA signature: NOKEY, key ID e8562897

*warning: /etc/PACKAGE/FILENAME created as /etc/PACKAGE/FILENAME.rpmnew

*Installing the package iproute-2.6.18-10.el5.i386

Warnings are probably no big deal, and emails i have been trying to send are arriving in my inbox as the process goes on, and finally, a message that reads.

Congratulations!
Plesk has been successfully installed on your server.
To complete the system configuration, please proceed to URL:
https://ip-97-74-196-212.ip.secureserver.net:8443/ or

https://97.74.196.212:8443/

Use the login name 'admin' and password '<YOUR ADMIN PASSWORD>'.

Further, use the following commands to start and stop Plesk:
"/etc/init.d/psa start" and
"/etc/init.d/psa stop" respectively.

All Plesk control panel documentation is available at

http://www.parallels.com/en/products/plesk/docs

*****************************************************************************
*                                                                           *
*      NOTE:   You have a default key file with limited functionality       *
*              currently installed for Plesk, which allows                  *
*              creating one client account, one domain, one mail name and   *
*              one web user.                                                *
*              To extend the limits of your license key and enable          *
*              additional features, please contact the Parallels sales      *
*              department: sales@parallels.com                              *
*                                                                           *
*      Thank you for choosing our products!                                 *
*****************************************************************************
Trying to register service psa...  using /sbin/chkconfig
done

GNow we probably want to check if the update shows in the Web UI,

To my surprize, most of plesk was not installed, i do not know what effect this has on existing ruby or python websites, but surely, they need to be installed again before we go any further

So i ran the AutoInstaller with no parameters as follows

/usr/local/psa/admin/sbin/autoinstaller

and then selected The auto installer package

Once the Auto installer is installed, i went on to install everything but the Application Vault packages since there is a problem with the MD5 sum of the downloaded file from parallels

vault/psa-appvault-knowledgetreeoss-3.4.5-8200820080409010953.noarch.rpm

Good luck with your plesk